Filter
Top Products
ST/SV-3210 and ST/SV-3306 37
Troubleshooting
5.0 Troubleshooting Tips
This section addresses common problems and suggests solutions. While
not all situations can be addressed, many suggestions may prove helpful;
however, if a problem persists or is not covered in this text, contact
Datamax Technical Support or a qualified service technician.
þ Note: If the Fault Indicator is lit, the FEED button must be pressed
to clear the alarm after completing the corrective action.
If experiencing this problem… Try this solution…
The printer fails to power-up:
Ÿ The AC voltage configuration for the
printer may be incorrect; see Section
3.0. (If connected while incorrectly
configured, the line fuse may be blown
as a result; call for service.)
Ÿ The AC power cord may be faulty; try
another cord.
Ÿ The AC outlet may be faulty; try
moving the printer to another wall
outlet.
All three indicator lights are ‘On’:
Ÿ Ensure that the printer has been
configured to match the AC line
voltage; see Section 3.0.
Ÿ The printer has failed to initialize; call
for service.