Setup and Quick Reference Guide 41
The Dell Diagnostics allows you to:
• Perform express, extended, or custom tests on one or all devices
• Select tests based on a symptom of the problem you are having
• Choose how many times a test is run
• Display test results
• Suspend testing if an error is detected
• Access online help information that describes the tests and devices
• Receive status messages that tell you whether tests completed
successfully
• Receive error messages if problems are detected
Starting the Dell Diagnostics
It is recommended that you print these procedures before you begin.
NOTICE: Only use the Dell Diagnostics to test your Dell™ computer. Using
this program with other computers can result in error messages.
Enter system setup, review your computer’s configuration information, and
ensure that the device you want to test displays in system setup and is
active.
Start the Dell Diagnostics from either your hard drive or from the Drivers
and Utilities CD (also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
1
Shut down and restart the computer.
2
When the DELL logo appears, press <F12> immediately.
NOTE: If you receive a
message stating that no
Diagnostics utility
partition has been found,
follow the instructions to
run the Dell Diagnostics
from your Drivers and
Utilities CD.
If you wait too long and the Windows logo appears, continue to wait
until you see the Windows desktop. Then shut down your computer
through the Start menu and try again.
3
When the boot device list appears, highlight Boot to Utility Partition
and press <Enter>.
4
When the Dell Diagnostics Main Menu appears, select the test you
want to run.