4
Contents
Restoring Your Operating System . . . . . . .58
System Restore . . . . . . . . . . . . . . . . . . . . . . .59
Dell DataSafe Local Backup. . . . . . . . . . . . .60
Operating System Reinstallation . . . . . . . . .62
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .64
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . .65
Online Services . . . . . . . . . . . . . . . . . . . . . . .66
Automated Order-Status Service. . . . . . . . .67
Product Information. . . . . . . . . . . . . . . . . . . .67
Returning Items for Repair Under
Warranty or for Credit. . . . . . . . . . . . . . . . . .68
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .69
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . .71
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Specifications . . . . . . . . . . . . . . . . . . . . . . .74
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Information for NOM, or Official Mexican
Standard (only for Mexico). . . . . . . . . . . . . .87
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88