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38 Troubleshooting
DRIVE NOT READY — The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay. See your Service
Manual at
support.dell.com for more information.
ERROR READING PCMCIA CARD — The computer cannot identify the
ExpressCard. Reinsert the card or try another card. See your Service Manual
at
support.dell.com for more information.
EXTENDED MEMORY SIZE HAS CHANGED — The amount of memory recorded in
nonvolatile memory (NVRAM) does not match the memory installed in the
computer. Restart the computer. If the error appears again, contact Dell (see
"Contacting Dell" on page 69).
THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file
that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | —
Do not use these characters in filenames.
GATE A20 FAILURE — A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them. See your Service Manual at
support.dell.com for more information.
GENERAL FAILURE — The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action.
HARD-DISK DRIVE CONFIGURATION ERROR — The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see your Service
Manual at support.dell.com), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. Run
the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 42).
HARD-DISK DRIVE CONTROLLER FAILURE 0—The hard drive does not respond
to commands from the computer. Shut down the computer, remove the hard
drive (see your Service Manual at support.dell.com), and boot the computer
from a CD. Then, shut down the computer, reinstall the hard drive, and
restart the computer. If the problem persists, try another drive. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).
HARD-DISK DRIVE FAILURE — The hard drive does not respond to commands
from the computer. Shut down the computer, remove the hard drive (see your
Service Manual at support.dell.com), and boot the computer from a CD.