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l How to remove and replace parts
l Technical specifications
l How to configure system settings
l How to troubleshoot and solve problems
User's Guide Icon (Microsoft Windows 2000)
Double-click the User's Guides icon on your desktop.
Windows XP Help and Support Center
1. Click the Start button, and click Help and Support.
2. Click User's Guide.
l Warranty Information
System Information Guide
l Latest drivers for my computer
l Answers to technical service and
support questions
l Online discussions with other users and
technical support
l Documentation for my computer
including the Service Manual
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
l Knowledge Base — hints, tips, and online courses
l Customer Forum — online discussion with other Dell customers
l Upgrades — upgrade information for components, such as memory, the hard drive, and the
operating system
l Customer Care — contact information, order status, warranty, and repair information
l Downloads — drivers, patches, and software updates
l Reference — computer documentation, product specifications, and white papers
l Service call status and support history
l Top technical issues for my computer
l Frequently asked questions
l File downloads
l Details on my computer's configuration
l Service contract for my computer
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate, government, and education customers. This
site may not be available in all regions.
l How to reinstall my operating system
Operating System CD and Installation Guide
After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices
that came with your computer.
l How to use Windows XP
l Documentation for my computer and
devices
Windows XP Help and Support Center
1. Click the Start button, and then click Help and Support.
2. Type a word or phrase that describes your problem, and then click the arrow icon.