Dell 6K797 Personal Computer User Manual


 
4 Contents
Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 29
Video and Monitor Problems . . . . . . . . . . . . . . . . . . . 30
If the screen is blank
. . . . . . . . . . . . . . . . . . . . . . 30
If the screen is difficult to read
. . . . . . . . . . . . . . . . . 31
Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 32
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 33
If you cannot print to a parallel port printer
. . . . . . . . . . 33
If you cannot print to a USB printer
. . . . . . . . . . . . . . 34
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 35
Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 36
Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 37
Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 39
If you cannot save a file to a floppy disk
. . . . . . . . . . . . 39
If you cannot play a music CD or install a program
from a CD
. . . . . . . . . . . . . . . . . . . . . . . . . . . 40
If you cannot play a DVD movie
. . . . . . . . . . . . . . . . 40
If the CD-RW drive stops writing
. . . . . . . . . . . . . . . . 41
If you have a hard drive problem
. . . . . . . . . . . . . . . . 41
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 42
Microsoft
®
Windows
®
Error Messages . . . . . . . . . . . . . . 42
General Program Problems . . . . . . . . . . . . . . . . . . . . 43
A program crashes
. . . . . . . . . . . . . . . . . . . . . . . 43
A program stops responding
. . . . . . . . . . . . . . . . . . 44
A program error causes the system to lock up
. . . . . . . . . 44
A solid blue screen appears
. . . . . . . . . . . . . . . . . . 44
A program is designed for an earlier Windows
operating system
. . . . . . . . . . . . . . . . . . . . . . . . 45