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Contents 5
Internet Connection Problems . . . . . . . . . . . . . . . . . . . 45
If you have a problem with your Internet connection
. . . . . . . 45
E-Mail Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 46
Resolving Other Technical Problems
. . . . . . . . . . . . . . . . 47
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Windows XP Device Driver Rollback
. . . . . . . . . 49
Resolving Software and Hardware Incompatibilities . . . . . . . 50
Windows XP
. . . . . . . . . . . . . . . . . . . . . . . . . . 50
Windows 2000
. . . . . . . . . . . . . . . . . . . . . . . . . 51
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 52
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . . 53
Restoring the Computer to an Earlier Operating State
. . . . . . 54
Undoing the Last System Restore
. . . . . . . . . . . . . . . . 55
Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . . . 55
Reinstalling Windows 2000
. . . . . . . . . . . . . . . . . . . . 57
3 Adding Parts
Front and Back View of the Computer . . . . . . . . . . . . . . . 60
Opening the Computer Cover
. . . . . . . . . . . . . . . . . . . 61
Looking Inside Your Computer
. . . . . . . . . . . . . . . . . . . 63
System Board
. . . . . . . . . . . . . . . . . . . . . . . . . . 64
Adding Cards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adding Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Closing the Computer Cover
. . . . . . . . . . . . . . . . . . . . 71