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Solving Problems 41
If the CD-RW drive stops writing
HINT: If you disable
standby mode to write to a
CD-RW drive, remember
to reenable standby mode
when you finish writing to
the CD.
If you have a hard drive problem
TEST THE DRIVE WITH ANOTHER DVD—Insert another DVD to eliminate
the possibility that the original DVD is defective.
CLEAN THE DISC— See the Tell Me How help file for instructions.
TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD-RW
DISC— See the Tell Me How help file or search for the keyword standby in Help
and Support (Help in Windows 2000). To access help files, see page 28.
CHANGE THE WRITE SPEED TO A SLOWER RATE— The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Closing all programs before writing to the CD-RW may also
alleviate the problem.
RUN SCANDISK
1 In Windows XP click the Start button, and then click My Computer. In
Windows 2000 double-click the My Computer icon on the Windows desktop.
2 Right-click on the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
CHECK FOR INTERRUPT REQUEST CONFLICTS— See page 50.