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Troubleshooting
37
KEYBOARD CONTROLLER FAILURE — For
external keyboards, check the cable connection.
Restart the computer, and avoid touching the
keyboard or the mouse during the boot routine. Run
the Keyboard Controller test in the Dell Diagnostics
(see "Dell Diagnostics" on page 42).
KEYBOARD DATA LINE FAILURE — For
external keyboards, check the cable connection.
Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).
KEYBOARD STUCK KEY FAILURE — For
external keyboards or keypads, check the cable
connection. Restart the computer, and avoid
touching the keyboard or keys during the boot
routine. Run the Stuck Key test in the Dell
Diagnostics (see "Dell Diagnostics" on page 42).
LICENSED CONTENT IS NOT ACCESSIBLE IN
M
EDIADIRECT — Dell™ MediaDirect™ cannot
verify the Digital Rights Management (DRM)
restrictions on the file, so the file cannot be played
(see "Dell Diagnostics" on page 42).
MEMORY ADDRESS LINE FAILURE AT
ADDRESS, READ VALUE EXPECTING
VALUE — A memory module may be faulty or
improperly seated. Reinstall the memory modules
and, if necessary, replace them. See your Service
Manual at support.dell.com for more information.
MEMORY ALLOCATION ERROR — The
software you are attempting to run is conflicting
with the operating system, another program, or a
utility. Shut down the computer, wait 30 seconds,
and then restart it. Try to run the program again. If
the error message still appears, see the software
documentation.
MEMORY DATA LINE FAILURE AT ADDRESS,
READ VALUE EXPECTING VALUE — A
memory module may be faulty or improperly seated.
Reinstall the memory modules and, if necessary,
replace them. See your Service Manual at
support.dell.com for more information.
book.book Page 37 Thursday, June 26, 2008 12:10 PM