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Contents
4
Error Messages. . . . . . . . . . . 34
System Messages . . . . . . . . . 40
Troubleshooting Software and
Hardware Problems
. . . . . . . . 42
Dell Diagnostics . . . . . . . . . . 42
Troubleshooting Tips . . . . . . . . 45
Power Problems . . . . . . . . . . 45
Memory Problems
. . . . . . . . . 46
Lockups and Software
Problems
. . . . . . . . . . . . . . 47
Dell Technical Update Service
. . . 49
Reinstalling Software . . . . . . . 51
Drivers
. . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . 51
Reinstalling Drivers and
Utilities . . . . . . . . . . . . . . . 51
Restoring Your Operating
System
. . . . . . . . . . . . . . . . 54
Using Microsoft
®
Windows
®
System Restore
. . . . . . . . . . . 54
Using Dell™ Factory Image
Restore
. . . . . . . . . . . . . . . 56
Using the Operating System
Media
. . . . . . . . . . . . . . . . 57
Finding Information . . . . . . . . 59
Getting Help
. . . . . . . . . . . . . 63
Obtaining Assistance
. . . . . . . 63
Technical Support and Customer
Service
. . . . . . . . . . . . . . . 64
book.book Page 4 Thursday, June 26, 2008 12:10 PM