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Solving Problems
Network Problems
Wireless Connections
If the network connection is lost — The
wireless router is offline or wireless has been
disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Re‑establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 16).
Interference may be blocking or •
interrupting your wireless connection.
Try moving the computer closer to your
wireless router.
Wired Connections
If the network connection is lost — The
network cable is loose or damaged.
Check the network cable to ensure it is •
plugged in and not damaged.
The link integrity light on the integrated •
network connector lets you verify that
your connection is working and provides
information on the status:
Green (left) — A good connection exists –
between a 10/100‑Mbps network and
the computer.
Amber (left) — A good connection –
exists between a 1000‑Mbps network
and the computer.
Off — The computer is not detecting a –
physical connection to the network.
NOTE: The link integrity light on the
network connector is only for the wired
connection. The link integrity light
does not provide status for wireless
connections.