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Using Support Tools
If you are experiencing memory issues, 8.
press <y>, otherwise press <n>. The
following message appears: “Pre-boot
System Assessment complete.
Please select OK to reboot your
system.”
To exit the Dell Diagnostics and to restart 9.
the computer, select OK.
Starting Dell PC Checkup
Dell PC Checkup scans and tests your computer
hardware. It provides automated fixes for
common configuration issues.
Click 1. Start → All Programs→ Dell→
Dell Support Center→ Launch PC
Checkup.
Select the test you want to run and follow 2.
the instructions on the screen.
NOTE: If a failure is reported after
the tests complete, make note of the
device(s) and the test(s) it failed. Contact
Dell (see “Contacting Dell” on page 61)
for assistance.
Close the window to exit PC Checkup.3.