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Contents
Hardware Troubleshooter . . . . . . . . . . . .42
Dell Diagnostics . . . . . . . . . . . . . . . . . . . .42
Restoring Your Operating
System . . . . . . . . . . . . . . . . . . . . . . . . 45
System Restore. . . . . . . . . . . . . . . . . . . . .46
Dell DataSafe Local Backup. . . . . . . . . . .47
System Recovery Media. . . . . . . . . . . . . .50
Dell Factory Image Restore . . . . . . . . . . .51
Getting Help. . . . . . . . . . . . . . . . . . . . 53
Technical Support and Customer
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . .54
DellConnect . . . . . . . . . . . . . . . . . . . . . . .54
Online Services. . . . . . . . . . . . . . . . . . . . .55
Automated Order‑Status Service . . . . . .56
Product Information. . . . . . . . . . . . . . . . .56
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . .57
Before You Call. . . . . . . . . . . . . . . . . . . . .59
Contacting Dell. . . . . . . . . . . . . . . . . . . . .61
Finding More Information and
Resources. . . . . . . . . . . . . . . . . . . . . . 62
Specifications . . . . . . . . . . . . . . . . . . 64
Appendix. . . . . . . . . . . . . . . . . . . . . . . 69
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . .69
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 70