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108 Troubleshooting
DISC — See "Using the Sleep Power State" on page 51 for information on
Sleep state.
CHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your
CD, DVD, or BD creation software.
The drive tray cannot eject
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3
Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.
Hard drive problems
ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
RUN CHECK DISK —
1
Click
Start
→
Computer
.
2
Right-click
Local Disk (C:)
.
3
Click
Properties
→
Tools
→
Check Now
.
NOTE: The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
4
Click to check
Scan for and attempt recovery of bad sectors
, and then
click
Start
.