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Solving Problems
Power Problems
If the power light is off — The computer is
either turned off, in hibernate state or is not
receiving power.
Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.
If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.
Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
If the power light is solid white and the
computer is not responding — The computer
is either turned off, in hibernate state or the
display may not be responding.
Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55 for assistance).
If the power light is solid amber and the
computer is not responding — The computer is
in standby mode with low battery or the display
may not be responding.
Connect the AC adapter to power the •
computer and charge the battery.