Dell JD963 Personal Computer User Manual


 
Quick Reference Guide 33
Starting the Dell Diagnostics From the Drivers and Utilities CD
NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.
1
Insert the
Drivers and Utilities
CD.
2
Shut down your computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows
desktop. Then shut down your computer, and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in system setup.
3
When the boot device list appears, highlight
Onboard or USB CD-ROM Drive
and press <Enter>.
4
Select the
Onboard or USB CD-ROM Drive
option from the CD boot menu.
5
Select the
Boot from CD-ROM
option from the menu that appears.
6
Ty p e
1
to start the ResourceCD menu.
7
Select the option to start the Dell Diagnostics and press <Enter>.
8
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics
Main Menu
appears, select the test that you want to run.
Before you start testing
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
Turn on your printer if one is attached.
Enter system setup, review your computer’s configuration information, and enable all of your
computer’s components and devices, such as connectors.
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems.
This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists
of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer
encountered a memory problem.
If your computer beeps during start-up:
1
Write down the beep code on the "Diagnostics Checklist" in your
User’s Guide
.
2
Run the Dell Diagnostics to identify a more serious cause.
3
Contact Dell for technical assistance.