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4 Contents
Transferring Information to a New Computer . . . . . . 25
Microsoft
®
Windows Vista
®
Operating
System
. . . . . . . . . . . . . . . . . . . . . . . . 25
Microsoft Windows
®
XP . . . . . . . . . . . . . . 25
3 Specifications . . . . . . . . . . . . . . . . . . . . 29
4 Troubleshooting Tips
. . . . . . . . . . . . . . . 39
Using the Hardware Troubleshooter. . . . . . . . . . . 39
Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Problems
. . . . . . . . . . . . . . . . . . 39
Memory Problems
. . . . . . . . . . . . . . . . . 47
Lockups and Software Problems
. . . . . . . . . . 48
Dell Technical Update Service
. . . . . . . . . . . 49
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . 49
5 Reinstalling Software . . . . . . . . . . . . . . 51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers
. . . . . . . . . . . . . . . . . 51
Reinstalling Drivers and Utilities
. . . . . . . . . . 51
Restoring Your Operating System
. . . . . . . . . . . . 53
Using Microsoft
®
Windows
®
System Restore . . . 54
Using Dell Factory Image Restore
. . . . . . . . . 54
Using the Operating System Media
. . . . . . . . . 55