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Troubleshooting Tips 45
Steady
Blue
No memory modules
are detected.
• If two or more memory modules are
installed, remove the modules (see
your service manual), then reinstall
one module (see your service manual)
and restart the computer. If the
computer starts normally, continue to
install additional memory modules
(one at a time) until you have
identified a faulty module or
reinstalled all modules without error.
• If available, install working memory of
the same type into your computer (see
your service manual).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 66).
Steady
Blue
Memory modules are
detected, but a
memory
configuration or
compatibility error
has occurred.
• Ensure that no special requirements
for memory module/connector
placement exist.
• Ensure that the memory you are using
is supported by your computer (see
the "Specifications" section for your
computer).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 66
).
Light Pattern Problem Description Suggested Resolution