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44 Troubleshooting Tips
Steady
Blue
A possible processor
failure has occurred.
• Reseat the processor (see Processor
information for your computer).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 66).
Steady
Blue
Memory modules are
detected, but a
memory failure has
occurred.
• If two or more memory modules are
installed, remove the modules (see
your service manual), then reinstall
one module (see your service manual
and restart the computer. If the
computer starts normally, continue to
install additional memory modules
(one at a time) until you have
identified a faulty module or
reinstalled all modules without error.
• If available, install working memory of
the same type into your computer (see
your service manual).
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 66).
Steady
Blue
A possible graphics
card failure has
occurred.
• Reseat any installed graphics cards
(see the "Cards" section for your
computer).
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
(see
"Contacting Dell
" on page 66).
Steady
Blue
A possible floppy
drive or hard drive
failure has occurred.
Reseat all power and data cables.
Steady
Blue
A possible USB failure
has occurred.
Reinstall all USB devices and check all
cable connections.
Light Pattern Problem Description Suggested Resolution