Filter
Top Products
112 Troubleshooting Your Projector
Troubleshooting your Interactive Pen
Problem
(continued)
Possible Solution
(continued)
Cannot use the Pen or cannot
connect the Pen
• Check if the input source is PC (VGA,
HDMI, Wireless and LAN source)
• Check if the Interactive function is turned
On. (Menu -> Advanced Settings ->
Interactive Settings -> Interactive)
• Check if the Connection option is set
correctly. (Menu -> Advanced Settings ->
Interactive Settings -> Connection)
• When using Wireless or LAN connection,
and the Pen does not work,check if the
Wireless and Network function is turned
On.
1 Menu -> Advanced Settings ->
Wireless/Network Settings -> Network
2 Menu -> Advanced Settings ->
Wireless/Network Settings -> Wireless
Settings
• When using Wireless or LAN connection,
check if Dell Wireless Application Software
is connected. (Only support full screen
mode output).
• Check if Photo sensor is facing towards the
screen.
• Push any key to wake up (except Nib
button).
The LED does not work. Check if the battery is not depleted.
The Amber LED is
continuously lit
The battery is low, charging the Interactive
Pen battery.
The Green LED is
continuously lit, but the
cursor does not move, and the
projector screen displays
"USB connection is not
detected".
Check if the Mini USB is connected.