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Quick Reference Guide 23
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help
.
2
Click
Troubleshooting and Maintenance
on the
Contents
tab, click
Windows XP
troubleshooters
, and then click
Hardware
.
3
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
and click
Next
.
Windows 2000
To resolve incompatibilities using Device Manager:
1
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2
In the
Control Panel
window, double-click
System
.
3
Click the
Hardware
tab.
4
Click
Device Manager
.
5
Click
View
and click
Resources by connection
.
6
Double-click
Interrupt request (IRQ)
.
Incorrectly configured devices are indicated by a yellow exclamation point (
!
) or a red
X
if the
device has been disabled.
7
Double-click any device marked with an exclamation point to display the
Properties
window.
The
Device
status area in the
Properties
window reports the cards or devices that need to
be reconfigured.
8
Reconfigure the devices or remove the devices from the Device Manager. See the
documentation that came with the device for information on configuring the device.
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help
.
2
Click
Troubleshooting and Maintenance
on the
Contents
tab, click
Windows 2000
troubleshooters
, and then click
Hardware
.
3
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
and click
Next
.
Using System Restore in Windows XP
The Microsoft
®
Windows
®
XP operating system provides System Restore to allow you to return
your computer to an earlier operating state (without affecting data files) if changes to the
hardware, software, or other system settings have left the computer in an undesirable
operating state.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or
recover them.