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Troubleshooting
Chime does not sound:
• Make sure push button and chime codes are the same (See page 3).
• Check orientation of push button and chime batteries (See markings in-
side push button and chime).
• Check charge of push button and chime batteries, replace if necessary.
•Verify push button and chime are within 50 feet of each other.
Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to
move chime or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
•Try locating chime closer to push button.
The range of the wireless chime can vary with location, temperature and
battery condition.
Regulatory Information
This device (1200RX, 1201RX, 1204RX, 1210TX, 1214TX) complies with Part 15
of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved
by the party responsible for regulatory compliance could void the user’s au-
thority to operate the equipment.
This product complies with ASTM F963-96a.
Age grading information:
• Models 1200/1201 - “Ages 8 & Up”
• Model 1204 - “Ages 14 & Up”
Technical Service
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our
Web site at: www.desatech.com. If the problem persists, call* for assis-
tance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also
write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
* If contacting Technical Service, please have the following information avail-
able: Model Number, Date of Purchase, and Place of Purchase.
NO SERVICE PARTS AVAILABLE FOR THESE PRODUCTS