D-Link DES-1316 Network Card User Manual


 
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Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software of D-Link's products will
not be applied to and does not cover any refurbished product and any product purchased through the inventory clearance or
liquidation sale or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation
pertaining to the product and in that case, the product is being sold "As-Is" without any warranty whatsoever including, without
limitation, the Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.
Submitting A Claim: The customer shall return the product to the original purchase point based on its return policy. In case
the return policy period has expired and the product is within warranty, the customer shall submit a claim to D-Link as outlined
below:
The customer must submit with the product as part of the claim a written description of the Hardware defect or Software
nonconformance in sufficient detail to allow D-Link to confirm the same.
The original product owner must obtain a Return Material Authorization (“RMA”) number from the Authorized D-Link
Service Office and, if requested, provide written proof of purchase of the product (such as a copy of the dated purchase
invoice for the product) before the warranty service is provided.
After an RMA number is issued, the defective product must be packaged securely in the original or other suitable
shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on
the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only
replace the defective portion of the Product and will not ship back any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed.
Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured
by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will
not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be
shipped to the customer via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid.
Expedited shipping is available if shipping charges are prepaid by the customer and upon request.
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements,
or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s
reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the
foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s judgment, have been
subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care,
repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and
shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage
that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software,
firmware or other products or services provided by anyone other than D-Link; Products that have been purchased from
inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their
warranty obligation pertaining to the product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will
void this Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS
PROVIDED “AS-IS” WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF ANY
IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF
SUCH IMPLIED WARRANTY SHALL BE LIMITED TO NINETY (90) DAYS. EXCEPT AS EXPRESSLY COVERED UNDER
THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND
PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.