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Dynex Wireless G Router (DX-WGRTR) &
Wireless Enhanced G Router (DX-WEGRTR) FAQ
March 2013
The Dynex Wireless G Router and Wireless Enhanced G Router have been discontinued.
Windows® 7 and Windows® 8 operating systems have not been tested with these routers.
The routers may function normally with these operating systems;
however, that usage is not supported by customer support.
Setup ............................................................................................................................................................ 2
Question 1: Where do I place my wireless router? ....................................................................................... 2
Question 2: How do I connect my router to the modem? ............................................................................. 2
Question 3: How do I set up a wireless network? ......................................................................................... 2
Question 4: What should I do if the Easy Install Wizard does not run? ........................................................ 3
Question 5: What should I do if the Easy Install Wizard cannot find my wireless router? ............................ 3
Question 6: What should I do if the Easy Install Wizard cannot connect my wireless router
to the Internet? .............................................................................................................................. 3
Question 7: What should I do if I completed the Easy Install Wizard, but can’t connect to the Internet? .... 4
Question 8: How do I manually configure my network settings? .................................................................. 5
Question 9: How do I change my wireless network channel? ...................................................................... 7
Question 10: How do I change my wireless router’s name? ......................................................................... 7
Question 11: How do I set up a wireless network without the Easy Install Wizard? ..................................... 8
Question 12: How do I connect to the wireless network? ............................................................................. 8
Question 13: How do I connect my cell phone, game system, or other WiFi device to the network? .......... 9
Question 14: What should I do if I can’t connect to the Internet wirelessly? ................................................ 9
Usage .......................................................................................................................................................... 10
Question 15: What is my wireless router’s range? ..................................................................................... 10
Question 16: How do I extend the range of my wireless network? ............................................................. 10
Question 17: What should I do if I forgot the password to my wireless network? ...................................... 10
Question 18: How do I access my wireless router’s settings? .................................................................... 10
Question 19: What should I do if I have a poor signal or the signal drops periodically? ............................ 10
Question 20: How do I use my wireless router as an access point? .......................................................... 11
Security ...................................................................................................................................................... 11
Question 21: How do I save my current configuration? .............................................................................. 11
Question 22: How do I restore a previous configuration? ........................................................................... 12
Question 23: How do I update my wireless router’s firmware? ................................................................... 12
Question 24: How do I reset my router? ..................................................................................................... 13
Question 25: How do I restore the factory settings? ................................................................................... 13
Question 26: Which encryption method should I use to secure my wireless network? .............................. 13
Question 27: How do I secure my wireless network? ................................................................................. 14
General ....................................................................................................................................................... 15
Question 28: What are the system requirements to use the router? .......................................................... 15
Question 29: Where can I get more information about the Dynex Wireless G Router? ............................. 15
Question 30: Where can I find more information about my warranty? ....................................................... 15