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Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the first retail purchaser
that the print server (the “Product”) covered by this limited warranty statement, if
purchased and used in the United States or Canada, conforms to the manufacturer’s
specifications and will be free from defects in workmanship and materials for a
period of one (1) year from the date of original purchase. For warranty service, you
must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson product prove
defective during the warranty period, please call the Epson Connection at (562)
276-7525 (U.S.) or (905) 709-2567 (Canada) for warranty instructions and return
authorization. An Epson service technician will provide telephone diagnostic service
to determine whether the product requires service. If service is needed during the
warranty period, Epson will, at its option, exchange or repair the unit without
charge for parts or labor. If Epson authorizes an exchange for the defective product,
Epson will ship a replacement product to you, freight prepaid. You are responsible
for securely packaging the defective product and returning it to Epson within five
(5) working days of receipt of the replacement unit. Epson requires a debit or a
credit card number to secure the cost of the replacement product in the event that
you fail to return the defective one. If your product is being repaired, Epson will
direct you to send your product to Epson or its authorized service center. The
product will be fixed and sent back to you. You are responsible for packing the
product and for shipping costs to and from the Epson authorized service center.
When warranty service involves the exchange of the product or of a part, the item
replaced becomes Epson property. The exchanged product or part may be new or
refurbished to the Epson standard of quality. Epson’s liability for replacement of the
covered product will not exceed the original retail selling price of the covered
product. Exchange products and parts assume the remaining warranty period of
your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. This warranty is not transferable and will not apply to
products purchased from an end user. This warranty does not cover damage to the
Epson product caused by parts or supplies not manufactured, distributed or certified
by Epson. This warranty does not cover ribbons, ink cartridges or third party parts,
components, or peripheral devices added to the Epson product after its shipment
from Epson, e.g., dealer or user-added boards or components. Epson is not
responsible for warranty service should the Epson label or logo or the rating label or
serial number be removed or should the product fail to be properly maintained or
fail to function properly as a result of misuse, abuse, improper installation, neglect,
improper shipping, damage caused by disasters such as fire, flood, and lightning,
improper electrical current, software problems, interaction with non-Epson
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