Filter
Top Products
Print Head Alignment ....................................................................................................................... 271
Aligning the Print Head Using the Product Control Panel ............................................................ 272
Aligning the Print Head Using a Computer Utility......................................................................... 274
Cleaning the Paper Guide ................................................................................................................ 276
Cleaning and Transporting Your Product ............................................................................................. 278
Cleaning Your Product ..................................................................................................................... 278
Transporting Your Product ............................................................................................................... 280
Solving Problems.................................................................................................................................... 281
Checking for Software Updates........................................................................................................ 281
Product Status Messages ................................................................................................................ 282
Status Menu Error Codes................................................................................................................. 283
Running a Product Check ................................................................................................................ 286
Resetting Control Panel Defaults ..................................................................................................... 287
Solving Setup Problems................................................................................................................... 288
Noise After Ink Installation........................................................................................................... 289
Software Installation Problems.................................................................................................... 289
Solving Network Problems ............................................................................................................... 289
Product Cannot Connect to a Wireless Router or Access Point .................................................. 290
Network Software Cannot Find Product on a Network................................................................. 291
Product Does Not Appear in OS X Printer Window...................................................................... 292
Cannot Print Over a Network....................................................................................................... 292
Cannot Scan Over a Network ...................................................................................................... 293
Solving Copying Problems ............................................................................................................... 294
Product Makes Noise, But Nothing Copies.................................................................................. 294
Product Makes Noise When It Sits for a While............................................................................. 295
Solving Paper Problems................................................................................................................... 295
Paper Feeding Problems............................................................................................................. 295
Paper Jam Problems Inside the Product ..................................................................................... 296
Paper Jam Problems in the Cassette .......................................................................................... 298
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 299
Document Jams in the Automatic Document Feeder................................................................... 302
Paper Ejection Problems............................................................................................................. 305
Solving PCL/PostScript Problems.................................................................................................... 305
10