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• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Available Epson Papers
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Additional Layout and Print Options - Windows
Managing Color - OS X
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
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