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When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a
solution, refer to the pages given for each problem.
Problems Relating to Images
• No images appear
Projection does not start, the projection area is completely black,
or the projection area is completely blue.
s p.135
• Moving images are not displayed
Moving images being projected from a computer appear black
and nothing is projected.
s p.136
• Projection stops automatically s p.136
• The message "Not supported" is displayed s p.136
• The message "No Signal" is displayed s p.137
• Images are fuzzy, out of focus, or distorted s p.137
• Interference or distortion appear in images s p.138
• The mouse cursor flickers (only when projecting USB Display) s p.139
• The image is truncated (large) or small, the aspect ratio is not
suitable, or the image has been reversed
Only part of the image is displayed, the height and width ratios
of the image are not correct, or the image may appear reversed
from top to bottom or left to right.
s p.139
• Image colors are not right
The whole image appears purplish or greenish, images are black
& white, or colors appear dull.
s p.140
• Images appear dark s p.140
Problems when projection starts
• The projector does not turn on s p.141
Other Problems
• No sound can be heard or the sound is faint s p.142
• There is noise in the audio s p.142
• No sound can be heard from the microphone (EB-955WH/
EB-950WH/EB-965H/EB-945H/EB-940H/EB-98H/EB-97H only)
s p.143
• The remote control does not work s p.143
• I want to change the language for messages and menus s p.143
• Mail is not received even if a problem occurs in the projector s p.144
• Cannot change settings using a Web browser
s
p.144
Problem Solving
134