53
Where to Get Help
Where to Get Help
EPSON provides technical assistance through electronic support services 24
hours a day, as listed in the following table.
Telephone Support Services
To use the EPSON PrivateLine Support service, call (800) 637-7661 and
enter the PIN on the included EPSON PrivateLine Support card. This is the
fastest way of speaking to a live representative, and it’s free. This service is
available 6
AM to 6 PM, Pacific Time, Monday through Friday, for the duration
of your warranty period.
You may also speak with a projector support specialist by dialing one of these
numbers:
◗ U.S.: (562) 276-4394, 6
AM to 6 PM, Pacific Time, Monday through
Friday
◗ Canada: (905) 709-3839, 6
AM to 6 PM, Pacific Time, Monday through
Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
◗ Product name (EPSON PowerLite S1)
◗ Product serial number (located on the bottom of the projector)
◗ Computer or video configuration
◗ Description of the problem
You can purchase screens, carrying cases, or other accessories
from EPSON at (800) 873-7766 or by visiting the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral
.
Service Access
World Wide Web From the Internet, you can reach EPSON’s product
support page at http://support.epson.com. After
selecting your product, you can access
troubleshooting information, download product
documentation, and receive technical advice
through FAQs and e-mail.
Presenters
Online
Access tips, templates, and training for developing
successful presentations at
http://www.presentersonline.com