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Troubleshooting
Correcting USB Problems
Make sure that your computer is a Windows 98
or Windows 2000 pre-installed model
Your computer must be a Windows 98 or Windows 2000 pre-
installed model. You may not be able to install or run the USB
Printer Driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to
Windows 98 or 2000.
For details about your computer, contact your dealer.
Make sure that EPSON USB Printer Devices
appears in the list on the Device Manager menu
(for Windows 98 only)
If you canceled the plug-and-play driver installation before the
procedure was completed, either the USB printer device driver or
the printer driver may be installed incorrectly.
Follow the steps below to check the installation and reinstall the
drivers.
1. Turn the printer on. Plug the USB cable into the printer and
the computer.
2. Right-click the
My Computer
icon on your desktop, then
click
Properties
in the shortcut menu that appears.
3. Click the
Device Manager
tab.