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60 Troubleshooting
Printing position problems
Wrong top-of-form position
Your printing appears too high or low on the page.
Cause What to do
The paper size setting in your
application software or printer
driver does not match the size
of the paper you are using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
setting for the tractor does not
match the size of the
continuous paper you are
using.
Change Page length for tractor setting
using the printer’s default-setting mode.
See “Changing default settings” on page
47 for more information.
The top margin or top-of-form
position setting is incorrect.
Check and adjust the margin or
top-of-form position settings in your
application software. See “Printable
area” on page 142 for more information.
You can also adjust the top-of-form
position using the Micro Adjust
function. However, settings made in
Windows applications override settings
made in the Micro Adjust mode. See
“Adjusting the top-of-form position” on
page 20 for more information.
The printer driver settings you
want to use are not selected in
your software.
Choose the correct printer driver setting
from the Windows desktop or in your
application before printing.
Pull the loaded paper out of
the tractor unit while the
printer is on. Or pull out paper
that is not ejected completely
after pressing the Load/Eject
button.
Turn the printer off and remove the
loaded paper, then turn the printer on
and reload the paper.