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66 Troubleshooting
Printing starts too high or too low on the page.
Cause What to do
The paper size settings in your
application software do not
match the size of the paper
loaded in the printer.
Change the paper size settings in your
application software or printer driver to
match the size of the paper you are
using.
The top margin or loading
position setting is incorrect.
Check and adjust the top margin and
loading position settings in your
software, or adjust the top-of-form
position using the Micro Adjust
function. See “Printable area” on page
142 and “Adjusting the top-of-form
position” on page 20 for more
information. However, settings made in
Windows applications override settings
made on the control panel.
Top margin and loading
position settings made in your
Windows applications
override settings you make in
the SelecType mode.
Use your application software to make
these settings.
Note:
If you want to eliminate the top margin and
print at the very top of the page, adjust the
top margin in your Windows application
little by little until text is printed at the very
top of the page.
Pull the loded paper out of the
tractor unit while the printer is
on. Or pull out paper
that is
not ejected completely after
pressing the Load/Eject
button.
Turn the printer off and remove the
loaded paper, then turn the printer on
and reload the paper.