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68 Troubleshooting
Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, read the information in this section.
Make sure that your computer is a Windows Me, 98, XP, or 2 000
pre-installed model
Your computer must be a Windows Me, 98, XP, or 2000
pre-installed model. You may not be able to install or run the USB
printer driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to Windows
Me, 98, XP, or 2000.
For details about your computer, contact your dealer.
Printing starts lower on the page than you expect, or the bottom
of a page is printed at the top of the next page.
Cause What to do
The lines-per-page, top and
bottom margin, or form length
setting is incorrect.
Adjust these settings in your application
software, as follows:
If your application software has a
lines-per-page setting, set it to 66 for
letter size paper or 70 for A4 size paper.
If your software does not have a
lines-per-page setting, try decreasing
the top margin or increasing the bottom
margin, or both, until you get the results
you want. Adjust the form length setting
if your software has this option.
Vertical printed lines are not aligned.
Cause What to do
Bidirectional printing, which
is the printer’s standard
printing mode, may be out of
alignment.
Use the printer’s bidirectional
adjustment mode to correct this
problem. See “Aligning Vertical Lines in
Your Printout” on page 72 for more
information.