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76 Troubleshooting
Contacting Customer Support
If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if
you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you
normally use with your product
Select your country:
“Germany” on
page 77
“Hungary” on
page 99
“France” on
page 77
“Norway” on
page 100
“Yugoslavia”
on page 101
“Austria” on
page 95
“Slovac
Republic” on
page 100
“Spain” on
page 86
“Sweden” on
page 100
“Greece” on
page 101
“Netherlands”
on page 95
“Czek.
Republic” on
page 100
“United
Kingdom” on
page 90
“Republic of
Ireland” on
page 91
“Italy” on
page 91
“Turkey” on
page 102
“Belgium” on
page 96
“Poland” on
page 110
“Denmark” on
page 96
“Croatia” on
page 97