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5-14 Troubleshooting
The printout has extra blank lines between lines of text.
Cause What to do
Two line feed commands are
being sent at the end of each
line of text.
Turn off the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility.
See “About Your Printer’s Default
Settings” on page 4-3 or “Using the
EPSON Remote! Utility” on page 3-20.
The line space setting in your
application software is
incorrect.
Adjust the line space setting in your
application software.
The skip over perforation
setting is on.
Turn off the skip over perforation
setting in the default-setting mode or
the EPSON Remote! utility. See
“About Your Printer’s Default
Settings” on page 4-3 or “Using the
EPSON Remote! Utility” on page 3-20.
The printer prints strange symbols, incorrect fonts, or other
inappropriate characters.
Cause What to do
Your printer and computer
are not communicating
correctly.
Make sure that you are using the
correct interface cable and that the
communications protocol is correct.
See your computer documentation. If
you installed an optional serial
interface card, also see “Optional
interface cards” on page A-21.
The wrong character table is
selected in your software.
Select the correct character table using
your software, the default-setting
mode, or the EPSON Remote! utility.
The character table setting in your
software overrides settings made in
the default-setting mode or the
EPSON Remote! utility.