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Contacting Customer Support
PapU-U
Rev. C
A5 size APP-B.FM
2/1/00 Pass 0
L
Proof Sign-off:
E.Omori _______
<leadername> _______
<editorname> _______
If your scanner is not operating properly and you cannot solve your problem
using the troubleshooting information in this guide or online help, contact
customer support services for assistance.
We will be able to help you more quickly if you are able to give the exact
information indicated below.
Serial number of your scanner:
(The serial number label is on the back of the scanner.)
Brand and model of your computer:
Scanner software version:
(Click the
About
button
on the Help menu in your application for the
version number.)
Version of Windows (95, 3.1, NT 4.0, and so on):
Software application(s) you normally use with your scanner and their
version number(s):