Epson TM-H5000II Printer User Manual


 
3-6 Troubleshooting
Auto cutter problems
The auto cutter is jammed.
If a foreign object such as a push pin or paper clip drops in the auto
cutter and causes the auto cutter to lock up, the printer enters an
error state and begins the recovery operation automatically.
If the problem is not serious, the auto cutter returns to its normal
position without any intervention by the user.
If the auto cutter does not return to its normal position by itself,
follow the steps below to correct the problem:
1. Pull the cutter cover toward you so that you can rotate the
cutter motor knob.
H5po3r1.fm Page 6 Tuesday, July 14, 1998 12:33 PM