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Troubleshooting
(Power) LED does not light
Check whether the AC adapter is correctly connected. (U
“Connecting the AC Adapter” on page 7
)
ERROR LED is on
❏ Check whether the roll paper cover is correctly closed.
❏ If the PAPER OUT LED is on, check whether the roll paper is correctly installed and any roll
paper remains. (U
“Installing/Replacing the Roll Paper” on page 11
)
ERROR LED is flashing
❏ Check whether paper is jammed. If it is jammed, remove it. (U
“Paper is jammed” on page 14
)
❏ Printing stops if the thermal head overheats and resumes automatically when it cools.
❏ For other cases, turn the printer off, and after 10 seconds, turn it back on.
Paper is jammed
!
K
CAUTION:
Do not touch the thermal head because it can be very hot after printing.
When paper is jammed, never pull out the paper forcibly. Open the roll paper cover (U
“Opening
the Roll Paper Cover” on page 10
), and then remove the jammed paper.
Thermal head