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Continuous Double Beeping
The battery voltage is also monitored. A low battery is indicated
by a continuous double beep per second. Temperatures will con-
tinue to be displayed as long as accuracy can be assured. If the
battery drops below 5.7 volts, it is considered “dead” and the dis-
play defaults to
(——).
Customer Service
If repair is required:
• Contact Exergen for a Return Materials Authorization Num-
ber (RMA).
• Mark the RMA number on the outside of your package and
packing slips.
• Include a description of the fault if possible.
• Send the instrument freight/postage prepaid to
Exergen Corporation
51 Water Street
Watertown, MA 02172
Attention: RMA_______
• The instrument will be returned freight/postage prepaid.
Questions:
Should you have any clinical or technical questions, please con-
tact a customer service representative in the medical division at
Exergen Corporation. They may be contacted either by phone
(617-923-9900), fax (617-923-9911) or email to
medical@exergen.com.
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