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TO, LOSS OF REVENUE OR PROFIT, LOST OR CORRUPTED DATA, OR OTHER COMMERCIAL
OR ECONOMIC LOSS, EVEN IF FRANKLIN HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR EVEN IF OTHERWISE FORESEEABLE. FRANKLIN IS NOT
RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. FRANKLIN’S MAXIMUM AGGREGATE
LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT AS EVIDENCED BY
THE SALES RECEIPT. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF THE RELEVANT JURISDICTION DO
NOT PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product is defective, call Franklin’s Customer Service Desk, 1-
800-266-5626, to request a return merchandise authorization (“RMA”) number, before returning the
product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
Burlington, NJ 08016-4907
If you return a Franklin product, please include your name, address, telephone number, a brief
description of the defect and a copy of your sales receipt as proof of your original date of purchase.
You must also write the RMA prominently on the package if you return the product; otherwise there
may be a lengthy delay in the processing of your return. Franklin strongly recommends using a
trackable form of deliver to Franklin for your return.