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LifeBook C Series Notebook – Section Six
TROUBLESHOOTING TABLE
Problem Page
Audio Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .page 72
Media Player Drive Problems. . . . . . . . . . . . . . . .page 72
Floppy Disk Drive Problems . . . . . . . . . . . . . . . .page 73
Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . .page 73
Keyboard or Mouse Problems . . . . . . . . . . . . . . .page 74
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . .page 74
Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . .page 74
Problem Page
USB Device Problems. . . . . . . . . . . . . . . . . . . . . .page 74
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . .page 75
Power Failures. . . . . . . . . . . . . . . . . . . . . . . . . . . .page 75
Shutdown and Startup Problems . . . . . . . . . . . .page 77
Video Problems. . . . . . . . . . . . . . . . . . . . . . . . . . .page 78
Miscellaneous Problems. . . . . . . . . . . . . . . . . . . .page 79
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound
coming from the built-
in speakers.
The volume is turned too low. Adjust the volume control on your LifeBook note-
book.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your LifeBook notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings are incorrect. Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 27 for more information)
Software driver is not configured
correctly.
Refer to your application and operating system
documentation for help.
Media Player Drive Problems
LifeBook notebook fails
to recognize media discs.
The disc is not pushed down onto
raised center circle of the drive.
Open media player tray and re-install the media disc
properly.
Media player tray is not latched
shut.
Push on the front of the media player tray until it
latches.
Setup utility is set to something
other than media player or Auto
for Secondary Master Controller.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 27 for
more information)
Wrong drive designator was used
for media player in the
application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a media
player, drive designators are automatically adjusted.
Windows Media Player auto
insert notification function is
disabled.
Start the media player from the desktop or applica-
tion software or re-enable the Windows media
player auto insert notification function. (See Auto
Insert Notification Function on page 41 for more
information)
Media disc is dirty or defective. Wipe the disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another
media disc in the drive.
B5FH-5971.book Page 72 Thursday, May 23, 2002 4:13 PM