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4-8
3mm
Symptom 5
Characters and lines are not read correctly.
Is the “Line Art” mode
selected?
Is there any printed text on
the first 3mm of the
document?
Are the Document bed,
Document holding pad,
glass, and sheet guides
clean?
Select the “Line Art” mode
from the host computer.
Select the “Photo” mode
(White level following “Off”)
via software.
NO
YES
YES
NO
NO
YES
Clean the dirty parts.
(See p. 2-5, p. 2-7, p. 2-10)
Contact the manufacturer’s authorized
service center.