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Symptom 10
Paper double feed occurs frequently.
Does the condition of the
documents meet the
requirements described in
the Operator’s Guide?
When double feed
detection is ON, are all the
documents of the same
length?
Are the documents fanned
before being loaded on the
ADF paper chute?
Flatten the curl or use the
Flatbed to read the
documents.
Set double feed detection to
“Off”. (See the Operator’s
Guide)
NO
NO
YES
YES
NO
YES
YES
Fan the documents before
loading, or reduce the batch
size.
Fan the stack 3 or 4 times to
remove the static charge
applied to the paper.
Have the documents
recently been printed by
copier or laser printer?
NO