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C156-F046-01EN 2-1
CHAPTER 2 DIAGNOSIS AND MAINTENANCE
2.1 Maintenance Condition
2.2 Diagnosis
2.3 Troubleshooting Method
2.4 Unit Version Number
2.1 Maintenance Conditions
The following conditions are applicable to on-site maintenance:
(1) Preventive maintenance
No preventive maintenance is required.
(2) Service life
The internal MO drive does not require and overhaul during the first five years
after installation, provided that the customer cleans the disks and optical parts, and
handles them appropriately.
(3) Service system and repair
Fujitsu has a service system and repair facility for MO drives. Customers should
submit information required for the replacement or repair of an MO drive to the
responsible person in Fujitsu. The following information is usually required:
a) Model No. of the internal MO drive, part number (P/N), unit version number,
serial number (S/N), and manufacturing date
b) Fault occurrence status
• Date of failure occurrence
• System configuration
• Environmental conditions (temperature and humidity, voltage, etc.)
c) Fault history
d) Fault details
• Failure outline
• Error messages
• Other fault analysis information