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Fujitsu Computers Ltd. Service Planning Guide
SPG-B-48-158 Issue 3.0 25 August 1999
1999 Fujitsu Computers Ltd.
Page 2 of 15
Local marketing plans must be obtained from local marketing
organisations
1 OUTLINE DESCRIPTION
1.1 Overview
1.2 Hardware
1.2.1 Basic system units
1.2.2 Migration path
1.2.3 Options available
1.2.4 System software
1.3 Release time scales and identification
1.4 Approvals
2 SERVICE OPERATIONS AND SPARE PARTS LOGISTICS
2.1 Manpower forecasts
2.2 Software and tools
2.2.1 Diagnostic software and Documentation
2.2.2 Special Tools
2.2.3 Utilities CD
2.3 Service Partner Program and Authorisation
2.4 Support routes
2.5 Technical Training
2.6 LifeBook Warranty Terms and Conditions, Warranty Repair Service
2.7 Warranty Reimbursement rules and practices
2.8 Spare part supply
2.9 Reference products
Appendix A: Repair Centre contact information
Appendix B: Reference products
Appendix C: Spare Parts List
Inquiries to: Authority:
Ray Malkin
MOBILE COMPUTING SUPPORT SUPPORT MANAGER
FUJITSU COMPUTERS LTD FUJITSU COMPUTERS LTD
BRACKNELL, BERKSHIRE, UK BRACKNELL, BERKSHIRE, UK