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PB3-POS-RP ProBridge
User Manual
48
Contacting technical support
For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any
other documentation provided. If you still have questions, you
may contact technical support during normal business hours
(Monday through Friday, excluding holidays, between 6 a.m. and
5 p.m. Pacific Time).
Table 1. Sales and support contact information
Sales Technical support
Phone:
Toll-free: 888.GESECURity (888.437.3287 in the US, including
Alaska and Hawaii; Puerto Rico; Canada).
Outside the toll-free area: 503.885.5700.
E-mail
cvovideosales@ge.com generaltech@ge.com
Fax
800.483.2495 541.752.9096 (24 hours/day)
Note: Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE Security
products is our online publication library, available to all of our
customers on our website. To access our publication library, go
to our website at the following location:
http://www.gesecurity.com/
In the Tools area at the top, click the Publication Library link.
After you register and log on, you may search through our online
library for the documentation you need.
1
1 Many GE Security documents are provided as PDFs (portable document format).
To read these documents, you will need Adobe Acrobat Reader, which can be
downloaded free from Adobe’s website at www.adobe.com.