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Support & Warranty
Limited Warranty
Hitachi Global Storage Technologies (“Hitachi GST”) including G-Technology by Hitachi
Limited Warranty for External Hard Disk Drives
What does this limited warranty cover?
This Limited Warranty applies to new Hitachi GST external storage products purchased
from an authorized Hitachi GST dealer by the original purchase for normal use and not
for resale. Hitachi GST warrants that a covered product is free from defects in materials
and workmanship, with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 3 years or a xed period from date of purchase, depending
on when and where it was originally purchased. To determine the warranty specically for
your product, visit www.g-technology.com. A valid proof of purchase may be required to
prove eligibility. If you do not have a valid proof of purchase, the limited warranty period
will be measured from the date of sale from Hitachi GST to the authorized distributor.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from commercial use, misuse, ac-
cident, modication or alteration to hardware or software, tampering, unsuitable physical
or operating environment beyond product specications, improper maintenance, or failure
caused by a product for which Hitachi GST is not responsible.
There is no warranty of uninterrupted or error-free operation. There is no warranty for
loss of data—you must regularly back up the data stored on your product to a separate
storage product. There is no warranty for product with removed or altered identication
labels.
HITACHI GST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUD-
ING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO
NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY
NOT APPLY TO YOU. Hitachi GST is not responsible for returning to you product which is
not covered by this limited warranty.
warranty