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Problem Report Form
Problem Report FormProblem Report Form
Problem Report Form
NPort
NPortNPort
NPort
Server Lite
Server LiteServer Lite
Server Lite
Customer name:
Company:
Tel: Fax:
E-mail: Date:
1. Moxa Product:
DE-301 (1 RS-232 port) DE-331 (1 RS-422/485 port)
DE-302 (2 RS-232 ports) DE-332 (2 RS-422/485 ports)
DE-304 (4 RS-232 ports) DE-334 (4 RS-422/485 ports)
2. Interface: RS-232 RS-422 RS-485 (ADDC) RS-485 (by RTS)
3. Operation Mode:
Host Based Mode TCP Server TCP Client
UDP Server/Client Pair Connection (DE-301/331)
4. Serial Number: ___________
5. NPort Lite Firmware Version: ________________
6. NPort Lite Manager Version: ________________
7. PC Host: Make _________ Model _________
8. CPU: Speed _____ MHz Make ______ Model ____
9. Ethernet Card: ISA Card Make:
PCI Card Make:
10. Your Installation Type: Single Host Custom
11. Problem Description: Please describe the symptoms as clearly as possible,
including any error messages you see, since we may need to follow your
description to reproduce the symptoms.