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Preview a print .................................................................................................................................... 24
Print in gray shades ............................................................................................................................ 24
Use paper economically ..................................................................................................................... 24
Use ink economically .......................................................................................................................... 25
5 Ink-system maintenance .............................................................................................................................. 26
Replace ink cartridges ........................................................................................................................ 26
Replace printheads ............................................................................................................................ 27
6 Supplies and accessories ............................................................................................................................ 30
Supported paper types ....................................................................................................................... 30
Supported paper sizes ....................................................................................................................... 32
Order ink cartridges and printheads ................................................................................................... 32
Order accessories .............................................................................................................................. 33
7 HP Designjet System Maintenance ............................................................................................................. 34
8 Installation issues ......................................................................................................................................... 35
The printer is not found ...................................................................................................................... 35
The printer driver is out of date .......................................................................................................... 35
The Jetdirect print server doesn’t seem to be working ....................................................................... 35
The printer won’t start, and the front panel displays a pattern of squares .......................................... 35
9 Print-quality issues ....................................................................................................................................... 36
The print quality is not what you expect ............................................................................................. 36
Starwheel marks are visible on the paper .......................................................................................... 36
The image seems scrambled ............................................................................................................. 36
The page printed is wholly or partially blank ...................................................................................... 36
Text or graphics are truncated ........................................................................................................... 37
Parts of the image are missing or misplaced ..................................................................................... 37
The printer seems to disregard the print settings ............................................................................... 37
10 Ink-system issues ....................................................................................................................................... 38
All ink cartridge icons in the front panel are flashing .......................................................................... 38
One ink cartridge icon in the front panel is flashing ............................................................................ 38
All printhead icons in the front panel are flashing ............................................................................... 38
One printhead icon in the front panel is flashing ................................................................................ 38
11 General printer issues ................................................................................................................................ 39
Paper is jammed in the printer ........................................................................................................... 39
Avoid paper jams ................................................................................................................................ 41
The printer's yellow light is flashing .................................................................................................... 41
The input tray won’t fit ........................................................................................................................ 42
The printer won’t take paper from the tray ......................................................................................... 43
HP Gloss Paper pages stick together ................................................................................................ 43
iv ENWW