HP (Hewlett-Packard) 2300ux Computer Drive User Manual


 
Troubleshooting
51HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide
Check that the application software
is compatible with the jukebox.
Check that the device is present on
the system using HP StorageWorks
Library & Tape Tools, available from
http://www.hp. com / support/tape
tools
.
Power cycle the jukebox and power
down the host. Wait until the
jukebox completes its power cycle
before powering up the host.
The power-on selftest failed and
DEVICE FAILED displays
Power cycle the jukebox.
If the power-on test continues to fail,
press
ENTER, write down the
displayed error code and a micro
move error, and contact your
support representative.
Power to the jukebox failed while a disk
was in the drive and the display did not
return to
READY after the power came
back on
Power cycle the jukebox.
If READY does not display
(power-on test is unsuccessful),
switch off the power and contact
your support representative.
Caution: Do not move the unit!
Moving the unit risks damaging
the optical drive.
No display messages appear Ensure that the power cord is
connected.
Ensure that the power switch is on.
Power cycle the jukebox.
Table 8: Troubleshooting installation (Continued)
Problem Solution